Returns/Cancellations
StingZapper.com – Returns and Cancellations Policy
- Returns can be made within 14 days of purchase.
- Order Cancellation must be made within 12 hours of placing your order, since we ship most orders within 24 hours of placement.
- Exceptions may be made on a case by case basis. All requests must be made in writing to: CustomerService@StingZapper.com and must include the following;
- Buyers Name
- Date of purchase
- Shipping address
- Daytime phone number
- Name of the item to be returned
- Reason for returning it.
- All returns must be made in their original packaging and be resalable condition.
- Buyer must pay the cost of postage to return an item to the company.
- We charge a 15% restocking fee for returned items.