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Returns/Cancellations

StingZapper.com – Returns and Cancellations Policy

  • Returns can be made within 14 days of purchase.
  • Order Cancellation must be made within 12 hours of placing your order, since we ship most orders within 24 hours of placement.
  • Exceptions may be made on a case by case basis. All requests must be made in writing to: CustomerService@StingZapper.com and must include the following;
    • Buyers Name
    • Date of purchase
    • Shipping address
    • Daytime phone number
    • Name of the item to be returned
    • Reason for returning it.
    • All returns must be made in their original packaging and be resalable condition.
    • Buyer must pay the cost of postage to return an item to the company.
    • We charge a 15% restocking fee for returned items.